Terms and Conditions
1. Overview
These Terms and Conditions apply to purchases made through the website CVT.ae, operated by Clear Vision Technologies (CVT).
By accessing this website or placing an order, you confirm that you have read and accepted these Terms and Conditions, our Privacy Policy, and our Refund and Returns Policy.
2. Company Information
Clear Vision Technologies (CVT) is a technology distribution company specializing in professional inspection and imaging equipment.
For inquiries or support, customers may contact:
Email: [email protected]
3. Products and Availability
CVT distributes specialized technological products including but not limited to NightRide and Thermal Master equipment.
Some products are shipped from UAE stock, while others may be shipped directly from international manufacturers.
Product availability may change without prior notice.
Product images and descriptions are provided for reference. Minor differences in packaging or appearance may occur depending on manufacturer updates.
4. Orders and Acceptance
All orders placed through CVT.ae are subject to acceptance and availability.
CVT reserves the right to:
- verify order information before processing
- cancel orders in case of pricing errors
- refuse orders suspected of misuse, fraud, or unauthorized export
If an order cannot be fulfilled, the customer will be notified and any payment received will be refunded.
5. Pricing and Taxes
All prices displayed on CVT.ae are shown in AED unless otherwise stated.
Applicable VAT and taxes will be applied in accordance with UAE regulations and reflected on the final invoice where required.
CVT reserves the right to correct pricing errors if they occur due to technical or administrative issues.
6. Payment
Orders will only be processed after payment confirmation unless an alternative payment arrangement is clearly stated during checkout.
Accepted payment methods are displayed during the checkout process.
7. Shipping and Delivery
CVT ships to the United Arab Emirates, GCC countries, and selected Levant markets.
Shipping costs and delivery times vary depending on:
- destination country
- shipping method
- product availability
- manufacturer location
Some products may be shipped directly from international manufacturers.
Customers are responsible for providing accurate shipping information. CVT is not responsible for delivery delays caused by incorrect addresses or customs clearance procedures.
8. Customs, Duties, and International Orders
For international orders, customers are responsible for any:
- customs duties
- import taxes
- clearance fees
- local regulatory requirements
These charges are determined by the destination country and are outside the control of CVT.
9. Warranty and After-Sales Support
CVT supports manufacturer warranty processes and will assist customers with warranty claims where applicable.
Warranty coverage generally applies to manufacturing defects under normal use and is subject to the manufacturer’s warranty terms.
Warranty does not typically cover:
- misuse or improper installation
- unauthorized modification
- physical damage
- normal wear and cosmetic damage
Warranty claims may require product inspection and manufacturer authorization.
10. Returns and Refunds
Returns and refunds are governed by the Refund and Returns Policy published on CVT.ae.
If there is any conflict between these Terms and the Refund and Returns Policy, the Refund and Returns Policy will govern return procedures.
11. Product Use and Compliance
Certain products sold by CVT may require compliance with manufacturer guidelines, export regulations, or end-user verification requirements.
Customers agree to use products only for lawful purposes and in accordance with the manufacturer’s instructions.
12. Limitation of Liability
To the maximum extent permitted under UAE law, CVT’s liability for any claim relating to a product purchase shall not exceed the amount paid for the product giving rise to the claim.
CVT shall not be responsible for indirect losses resulting from improper installation, misuse, or use of products outside their intended application.
13. Website Use
All content on CVT.ae, including product information, images, and branding, is the property of Clear Vision Technologies or its licensors and may not be copied, reproduced, or distributed without permission.
14. Governing Law
These Terms and Conditions are governed by the laws and regulations applicable in the United Arab Emirates.
Any disputes arising from purchases made through CVT.ae shall be subject to the jurisdiction of the competent courts in the UAE.
15. Contact
For order support, warranty assistance, or general inquiries:
Email: [email protected]
